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Frequently Asked Questions

Return Policy

Satisfaction Guarantee

Because perishable items are non-returnable, please contact our office if you are not fully satisfied with any of our products.

Payment Options

In our online shopping cart, we accept all major credit cards - VISA, MasterCard and Discover.

Shipping

Orders placed online are shipped direct from the farm to you. Free Shipping on some products to the lower 48 states. Eligible products are marked FREE SHIPPING

Weather Related Shipping Delays:
Please note that KCC Natural Farms does not provide guaranteed delivery in the event of extreme weather conditions that may cause delays. In the event that your order might be delayed due to the weather please contact the shipper directly to verify the rescheduled delivery.

Most orders take 1-3 days to confirm, and 5-7 days shipping time. Perishable products usually take 2-3 days shipping time. Some seasonally available items, like eggs or poultry are not always available for immediate shipment.

Privacy Policy

We recognize and respect the importance of maintaining your privacy. We are committed to protecting all personal information provided to us.

We will never under any circumstances share any of the information you give us. This information is used only for the purpose of processing and following up on your order.

We respect your privacy. The information that you provide us will never be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the products you have purchased.

Disclaimer

We make every effort to make sure the information on our website is up to date and accurate. However, we are not responsible for changes or errors in product prices, descriptions, ingredients, images or other information.